Update 24: Tropical Cyclone Fina
Financial assistance
Find information about financial assistance available.
Welfare Recovery Centre
A Welfare Recovery Centre is now open at Marrara Indoor Stadium located at 10 Abala Road, Marrara to provide a single access point for practical support, information, and referrals.
The Centre is open from 8:30am – 4pm daily until Wednesday 3 December.
You can access a range of support through the Centre, including:
- psycho-social and wellbeing support
- connect people with emergency relief services for items such as food and essential supplies
- food and water safety information
- support for culturally diverse communities, including help navigating services and linking with insurance
- information about available financial support including processing applications for eligible people
- food vouchers for impacted households needing immediate assistance
- representatives from Power and Water Corporation, Department of Housing, Mission Australia, Services Australia, local councils and community partners.
Additional Pop-up Welfare Recovery Centres
From Thursday 27 November, pop up WRCs will operate from Casuarina, Coolalinga, Darwin CBD and Litchfield.
Operating hours:
- Casuarina – 2B CasCom Centre, 13-17 Scaturchio St, Casuarina
Thursday 27 November from 2pm – 7pm
Monday 1 December Casuarina from 2pm – 7pm - Darwin CBD – Manunda Place, cnr Knuckey and Cavenagh Sts, Darwin
Friday 28 November from 12noon – 7pm
Wednesday 3 December from 12noon – 7pm - Coolalinga – Coolalinga Shopping Centre, 425 Stuart Hwy, Coolalinga
Saturday 29 November from 8am – 12noon
Tuesday 2 December from 2pm – 7pm - Litchfield area (location to be advised)
Saturday 29 November from 2pm – 6pm
Additional dates and times may be available in response to demand.
Schools
Government schools
All government school are open.
Non-government schools update
The following non-government schools remain closed:
- Tiwi College, Melville Island - No estimated time for reopening at this stage.
Early childhood education and care services
The following remain closed:
- Dragonfly Play & Learn.
- Murrupurtiyanuwu Catholic Primary School Preschool.
Roads
For the latest information about road conditions, go to the Road Report NT facebook page.
Waste management
Shoal Bay Waste Management Facility opened for residents and accepts General Waste Only. NO green waste at Shoal Bay.
You can dispose of green waste at the Hidden Valley Raceway carpark - Any domestic waste will be turned away.
Domestic waste is being collected by local councils per normal kerbside collection processes. Residents are reminded that residential green waste left on verges will not be collected by local council.
Archer Waste Management Facility (Palmerston) is open to the public.
Litchfield Council Waste Transfer Stations are open and operating as normal.
Normal rubbish bin collections by councils are operating as normal.
Power outages
Power and Water crews have restored power to 19,934 customers.
Around 62 households in the Darwin region remain without power, and crews are continuing to reduce that number.
We understand that this is frustrating for those without power, but the crews are working around the clock to get everyone reconnected as soon as they can.
For the most up-to-date information, go to Power and Water Corporation outages.
Parks and Reserves
Many parks and reserves remain closed due to debris and high-water levels. Casuarina Coastal Reserve was highly impacted in terms of fallen trees.
Rapid assessments have now been undertaken on all parks and reserves, with priority works identified focusing on public safety.
As key sites open, social media and the department website will be updated.
Before you head out, please check the park access page on our website to see which parks are currently open.
Howard Springs Nature Park
- Closed
Howard Springs Hunting Reserve
- Open - Access not yet assessed, proceed with care
George Brown Darwin Botanic Gardens
- Closed while staff carry out essential safety assessments across the site.
- Eva’s Café and the Café carpark is now open.
Litchfield National Park
- Upper Cascades, including the designated swimming area at Curtain Falls is open
- Buley Rockhole is open for swimming and day use
- All other areas closed
Territory Wildlife Park
- Reopening 9am Friday 28 November
For council parks and reserves, please visit the local council websites.
Public health
Health alerts provide current information and resources about active health conditions, diseases or risks in the Northern Territory.
More information
Our emergency hotline 1800 888 901 is operational 7am to 7pm daily. This is for people looking for information about shelters, roads and transport and general information about the cyclone response.
Call 1800 245 090 to report any fallen powerlines.
For emergency service in floods, storms or cyclones call 132 500.
DO NOT CALL 000 unless it is an emergency.