Update 28: Tropical Cyclone Fina
Financial assistance
Find information about financial assistance available.
Welfare Recovery Centre
A Welfare Recovery Centre is now open at Marrara Indoor Stadium located at 10 Abala Road, Marrara to provide a single access point for practical support, information, and referrals.
The Centre is open from 8:30am – 4pm daily until Wednesday 3 December.
You can access a range of support through the Centre, including:
- psycho-social and wellbeing support
- connect people with emergency relief services for items such as food and essential supplies
- food and water safety information
- support for culturally diverse communities, including help navigating services and linking with insurance
- information about available financial support including processing applications for eligible people
- food vouchers for impacted households needing immediate assistance
- representatives from Power and Water Corporation, Department of Housing, Mission Australia, Services Australia, local councils and community partners.
Additional Pop-up Welfare Recovery Centres
From Thursday 27 November, pop up WRCs will operate from Casuarina, Coolalinga and Darwin CBD.
Operating hours:
- Casuarina – 2B CasCom Centre, 13-17 Scaturchio St, Casuarina
Monday 1 December Casuarina from 2pm – 7pm - Darwin CBD – Manunda Place, cnr Knuckey and Cavenagh Sts, Darwin
Wednesday 3 December from 12noon – 7pm - Coolalinga – Coolalinga Shopping Centre, 425 Stuart Hwy, Coolalinga
Tuesday 2 December from 2pm – 7pm.
Impacted households will need to provide:
- copy of your latest electricity bill
- photo ID (must match name on electricity bill).
Additional dates and times may be available in response to demand.
Schools
Non-government schools update
The following non-government schools remain closed:
- Tiwi College, Melville Island - No estimated time for reopening at this stage.
Early childhood education and care services
The following remain closed:
- Dragonfly Play & Learn.
- Murrupurtiyanuwu Catholic Primary School Preschool.
Roads
For the latest information about road conditions, go to the Road Report NT facebook page.
Waste management
- The temporary waste management site at Hidden Valley will stay open to the public until 6pm Sunday 7 December 2025.
- Green waste can be dropped off at the Hidden Valley Raceway carpark (171 Hidden Valley Road) between 7am-6pm.
- The site is open to residents of any local government area.
- No domestic/household waste will be accepted.
- Access is by vehicle only. Please take care and comply with all traffic management and signage in place.
- Residents are reminded that residential green waste left on verges will not be collected by local council.
Power outages
Power and Water crews have restored power to 19,992 customers.
Around 28 households in the Darwin region remain without power, and crews are continuing to reduce that number.
For the most up-to-date information, go to Power and Water Corporation outages.
Parks and Reserves
Many parks and reserves remain closed due to debris and high-water levels. Casuarina Coastal Reserve was highly impacted in terms of fallen trees.
Rapid assessments have now been undertaken on all parks and reserves, with priority works identified focusing on public safety.
As key sites open, social media and the department website will be updated.
Before you head out, please check the park access page on our website to see which parks are currently open.
For council parks and reserves, please visit the local council websites.
Public health
Health alerts provide current information and resources about active health conditions, diseases or risks in the Northern Territory.
More information
Our emergency hotline 1800 888 901 is operational 7am to 7pm daily. This is for people looking for information about shelters, roads and transport and general information about the cyclone response.
Call 1800 245 090 to report any fallen powerlines.
For emergency service in floods, storms or cyclones call 132 500.
DO NOT CALL 000 unless it is an emergency.